Privacy Policy

Last updated: September 26, 2025

1. Introduction

Young Access Hub (“YAH”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you register for our events.

2. Information We Collect

Personal Information

• Contact Details: Name, email address, phone number
• Demographic Information: Age, gender, district of residence
• Professional Information: Occupation, areas of interest
• Emergency Contact: Name, phone number, relationship

Technical Information

• Registration Data: Access codes, timestamps, IP addresses
• Communication Records: Email confirmations, event notifications
• Event Data: Attendance records, QR code usage

3. How We Use Your Information

• Event Management: Process registrations, manage attendance, send confirmations
• Communication: Send event updates, notifications, and relevant information
• Safety & Security: Emergency contact purposes, event security measures
• Analytics: Improve our services, understand participant demographics
• Legal Compliance: Meet regulatory requirements, respond to legal requests

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in limited circumstances: service providers (under confidentiality agreements), emergency situations, legal requirements, or with your consent.

5. Data Security

• Encryption: All data transmission uses TLS encryption
• Access Controls: Strict access limitations for authorized personnel only
• Secure Storage: Data stored on secure, regularly monitored servers
• Regular Audits: Periodic security assessments and updates

6. Data Retention

• Event Records: Maintained for 2 years after event completion
• Communication Logs: Retained for 1 year for support purposes
• Access Codes: Permanently deleted after use or expiration
• Legal Hold: Data retained longer if required for legal proceedings

7. Your Rights

As a participant you have rights to: access, correct, delete, and port your data; object to certain uses; and withdraw consent for optional data processing.

8. Cookies and Tracking

Our website may use cookies to improve functionality, analyze usage, and remember your preferences. You can control cookies through your browser settings.

9. International Transfers

Your information is primarily processed and stored in Sierra Leone. If we transfer data internationally, appropriate safeguards are in place.

10. Children's Privacy

Our events are for individuals aged 15 and above. We do not knowingly collect personal information from children under 15.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent website notice.

12. Contact Us

• Email: privacy@yahsl.org
• Phone: +232 76 123 456
• Mail: Privacy Officer, Young Access Hub, Freetown, Sierra Leone